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Fare Types and Rules

Domestic Fares

Fare Type 

Flight change1                  

Itinerary change2                   

Cancellation/ Refund3                       

Maximum stay 

GLP Accrual Rates 

Business Flex

Permitted without fee 

Permitted with fee2*

Permitted with fee3*

12 months 

1.25/ miles 

Business Standard

Permitted with fee 

Permitted with fee2*

Permitted with fee3*

12 months 

1.00/ miles 

Eco. Flex

Permitted without fee Exception for Lunar New Year period

Permitted with fee2*

Permitted with fee3*

12 months 

0.75/ miles 

Eco.Standard       

Permitted with fee1

Permitted with fee2**

Permitted with fee3**

12 months 

Nil 

Eco. Saver

Permitted with fee1

Permitted with fee1

Permitted with fee1

12 months 

Nil 

 

 

International Fares

Fare Type

Flight

Change  

 

Itinerary          Change2                 

Cancelation/

Refund                   

Maximum Stay 

GLP Accrual Rates 

Business Flex

Permitted without fee  Permitted with fee  Permitted with fee  

12 months 

1.25/ miles 

Business Standard

Permitted with fee Permitted with fee Permitted with fee 12 months  1.00/ miles

Eco. Flex

Permitted without fee Permitted with fee Permitted with fee1 12 months  1.00/ miles 

Eco. Standard

Permitted with fee1 Permitted  with fee1 Permitted with fee1  

From/to Asia, Europe, Autralia, America: 6 months.

Others: 3months 

0.75/ miles 

Eco. Saver

Permitted with fee1 Permitted  with fee1 Permitted with fee1

From/to Asia, Europe, Autralia, America: 3 months

Others: 1month 

0.75/ miles 

 

Minimum stay

 

  • Fares from/to Europe: 6 days
  • Other fares: Nil

Maximum stay

 

Applied as above.

   

Not permitted

Fare combination

 

  • Super Saver fares: Not permitted

  • Other fares: Permitted. Most restricted fare condition aplied

1Change fee

 

 

  • Vietnam domestic:

    • Before ticketed flight date: USD 30 + transaction fees
    • On/after ticketed flight date: USD 40 + transaction fees
    • Combination fare: Highest change fee of all changed fare components applied

  • Fares within Asia (except from/to Australia, Japan): USD 40 + transaction fees

  • Other fares: USD100 or JPY10,000 (For fares in JPY)

  • For 1/2 round-trip combination, highest change fees applied
  • For multiple fares: Highest change fee of all changed fare components applied.

2Itinerary change

 

  • Passenger is to pay fare difference (new vs. current itinerary) plus itinerary change fee if applicable

2*Itinerary fee

 

  • USD 30 (Exeption for Lunar New Year period: USD 40) + transaction fees

 

 

2**Itinerary fee

 

  • Before ticketed flight date: USD 30 + transaction fees
  • On/after ticketed flight date: USD 40 + transaction fees

3Refund

 

  • Include fare amount, taxes and fees

 

3*Refund fee

 

  • USD 30 (Exeption for Lunar New Year period: USD 40) + transaction fees

 

 

3**Refund fee

 

  • Before ticketed flight date: USD 30 + transaction fees
  • On/after ticketed flight date: USD 40 + transaction fees