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Fare Types and Rules

Domestic Fares:

Fare Type Booking Class Change Cancellation/Refund Maximum stay GLP Accrual Rates (*)

Business Flex

J,C Permitted without fee

Permitted with fee: USD 20 Exception for Lunar New Year period: USD 35

12 months 2.00/mile
Business Save D,I Permitted with fee: USD 25 Permitted with fee: USD 25 12 months 1.50/mile
Economy Flex Y, B, M, S

Permitted without fee
Exception for Lunar New Year period:
- Before ticketed flight date: USD 20 - On/After ticketed flight date: USD 35

Permitted with fee: USD 25
Exception for Lunar New Year period:
- Before ticketed flight date: USD 20 - On/After ticketed flight date: USD 35
12 months

Y, M, S:1.25/mile
B: 0.50/mile

Economy Standard K, L, Q, N,  R, T Before ticketed flight date: USD 25
On/After ticketed flight date: USD 35
Before ticketed flight date: USD 25
On/After ticketed flight date: USD 35
12 months

K,L,Q: 1.00/mile
N,R,T: 0.50/mile

Economy Save G, A, E, P Before ticketed flight date: USD 40
On/After ticketed flight date: Not permitted
Not permitted 12 months Nil
  1. Combination:
    •  Permitted with mosted restricted condition applied
  2. Change - Cancellation:
    • Change: Permitted to equal or higher fare only.
    • Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
    • Passenger have to pay fare difference and change fee (if any)
  3. Change fee:
    • Multiple change fee: Highest change fee of all change fare component applied.
    • Refund change fee is not permitted.
  4. Upgrade:
    • Permited to higher available booking class.
    • Pasenger have to pay fare difference and change fee (if any)

Pasenger have to pay fare difference and change fee (if any) Taxes, Fee and Charges.

Importance Notice: The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process. In case of cancellation, transaction fee of 4% (sum of original purchase & refund amount) will be applied for each booking.
- From 01st April 2018, fare for children from 2 to 12 years old will be 90% of adult fare.

(*) Applied for flights as of 01 April 2018

International Fares:

Fare Type Booking Class Change Cancellation/Refund Maximum Stay GLP Accrual Rates (*)
Business Flex J, C Permitted without fee Permitted with fee 12 months 2.00/mile
Business Save D,I Permitted with fee Permitted with fee 12 months 1.50/mile
Premium Economy Flex W Permitted without fee Permitted with fee 12 months 1.25/mile
Premium Economy Standard Z,U Permitted with fee Permitted with fee 12 months Z: 1.25/mile
U: 1.10/mile
Economy Flex Y,B,M,S Permitted without fee Permitted with fee 12 months Y: 1.10/mile
B,M,S: 1.00/mile
Economy Standard H,K,L,Q,N,R Permitted with fee Permitted with fee 6 months H,K,L,Q: 0.75/mile
N,R: 0.25/mile
Economy Save T,A,E,P Permitted with fee Permitted with fee 3 months T: 0.25/mile
A,E,P: Nil
  1. Combination:
    • Permitted. Most restricted condition applied.
  2. Change - Cancellation:
    • Change: Permitted to equal or higher fare only.
    • Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
    • Passenger have to pay fare difference and change fee (if any)
  3. Change fee:
    • Multiple change fee: Highest change fee of all change fare component applied.
    • Refund change fee is not permitted.
  4. Upgrade:
    • Permited to higher available booking class.
    • Passenger have to pay fare difference and change fee (if any).

Importance Notice: The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process. In case of cancellation, transaction fee of 4% (sum of original purchase & refund amount) will be applied for each booking.
- From 01st April 2018, fare for children from 2 to 12 years old will be 90% of adult fare.

(*) Applied for flights as of 01 April 2018